CADER Learner Technical Assistance
First Name
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Last Name
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Email
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State/Province
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Agency/Organization
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Learner Group
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Individual learner - I registered and paid on my own
Agency/Organization learner - I registered as part of an agency/organization training
Neither - I need assistance registering
Have you reached out to the BU IT Help Desk for this technical issue?
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Yes, I reached out to the BU IT Help Desk and have a ticket number
No, I have NOT reached out to the BU IT Help Desk and do NOT have a ticket number
Technical Assistance (Check all that apply). I need help with:
claiming my BU account for an online course, certificate program or webinar
resetting my password
accessing an online course, certificate program or webinar
the Pre-Competency Self-Assessment
the Post-Course Evaluation
accessing the next course in the certificate program
resetting the course quiz
printing my certificate
other (please explain below)
Other Assistance (please describe)
Submit